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External Approver Review

External approvers are people outside your organization who review purchase requests via a magic link — no Syncor account required.

What External Approvers See​

Clicking the magic link opens a simplified review page with:

  • Request information and context
  • Full products table (Sr.No, Items, SKU, Manufacturer, Quantity, Total Amount)
  • Notes and attachments
  • Approve and Reject buttons
note

The magic link is time-limited. If it expires, the external approver sees an expiration page. The requester can resend the email via the Resend Email option in the Approvers Flow panel.

Approving​

  1. Review the request details.
  2. Click Approve.
  3. Add an optional note in the confirmation modal.
  4. Click "Approve" — a success page confirms the action.

Rejecting​

  1. Click Reject.
  2. Enter a required reason in the Note field.
  3. Click "Reject" — a success page confirms the action.

The requester is notified of the decision and can see it in the Request History timeline.