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Setting Reminders

Reminders help you stay on top of recurring orders. When a reminder is set, Syncor tracks when you last used the Order List and alerts you when it's time to reorder.

Enabling a Reminder

  1. Open the Order List detail page.

  2. In the Reminder section (top right area), toggle the switch to ON. Set Reminder Modal

  3. In the Set Reminder modal, configure:

FieldDescription
Start DateThe first date you want to be reminded. Must be today or a future date.
FrequencyHow often the reminder repeats.
  1. Click Set Reminder.

Frequency Options

FrequencyDescription
OnceSingle reminder on the start date only
WeeklyEvery 7 days
Bi-weeklyEvery 14 days
MonthlyEvery month
QuarterlyEvery 3 months
YearlyEvery 12 months

Reminder States

When a reminder is active, the Order List shows the next order date and frequency. As the date approaches or passes, visual warnings appear:

StateAppearanceMeaning
NormalBlue/neutral badgeNext order date is not yet approaching
WarningOrange bannerThe next order date is approaching or is today
OverdueRed bannerThe next order date has passed and the list hasn't been used

Warning and overdue banners appear both on the Order List card (index page) and on the detail page.


Editing a Reminder

  1. When a reminder is active, click the pencil icon next to the frequency badge.
  2. Update the Start Date or Frequency in the modal.
  3. Click Set Reminder to save.

Disabling a Reminder

  1. Toggle the reminder switch to OFF.
  2. Confirm in the dialog.

The reminder is removed and no further notifications will be sent for this list.

tip

Using an Order List to create a Purchase Request updates the "last used" date, which resets the reminder cycle for recurring frequencies.